Privacy Policy — Friday AI

Privacy Policy

Effective date: August 5, 2026

This Privacy Policy describes how Friday AI LLC ("Friday AI," "we," "us," or "our") collects, uses, and protects information in connection with the Friday AI platform, websites, and related services (the "Service").

1. Information We Collect

We collect information you provide directly, including your name, email address, mobile telephone number, business name, billing information, and the content you submit through forms, checkout, support requests, and your account. We also collect information automatically, such as device and browser information, IP address, pages visited, and usage activity within the Service.

2. How We Use Information

We use information to provide, operate, and improve the Service; create and manage accounts; process payments and subscriptions; provide onboarding and customer support; send service communications; send marketing communications where permitted; maintain security and prevent fraud; and comply with legal obligations.

3. Payment Processing

Payments are processed by third-party payment processors. We do not store full payment card numbers on our systems. Payment information is handled by the processor under its own privacy policy and security standards.

4. Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember preferences, measure site performance, and understand how the Service is used. You can control cookies through your browser settings; disabling cookies may limit some functionality.

5. SMS Communications

Friday AI LLC may collect your mobile telephone number when you create an account, purchase a subscription, request information, schedule an appointment, contact customer support, or voluntarily subscribe to text messaging.

When you separately consent to receive text messages, Friday AI LLC may send account notifications, onboarding communications, appointment reminders, customer-support messages, billing or service notifications, product updates, educational information, and promotional offers.

Message frequency varies based on your account activity and interactions with Friday AI. Message and data rates may apply.

You may withdraw your SMS consent at any time by replying STOP to a message. You may reply HELP for assistance or contact Friday AI at [email protected].

Friday AI LLC does not share mobile telephone numbers, SMS opt-in records, or text-messaging consent with third parties or affiliates for their marketing or promotional purposes.

We may provide limited information to service providers that help us operate our platform, deliver communications, process payments, provide customer service, maintain security, or perform other services on our behalf. These providers may use the information only to perform services for Friday AI LLC.

SMS consent is not a condition of purchasing Friday AI products or services.

6. Service Providers

We share information with service providers that perform services on our behalf, such as hosting, telephony and messaging delivery, email delivery, payment processing, analytics, and customer support tooling. Service providers are permitted to use information only to perform services for us.

7. Data Security

We use administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we delete or de-identify it.

9. Your Rights and Choices

Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. You may opt out of marketing emails using the unsubscribe link in any marketing message, and out of text messages by replying STOP. To exercise rights, contact us at [email protected].

10. Children

The Service is intended for business use by adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice through the Service or by email. The effective date above reflects the latest revision.

12. Contact

Friday AI LLC · [email protected] · Support: Monday–Friday, 12 PM–9 PM CST